Privacy Policy

Effective Date: [1 August 2026]

Last Updated: [1 August 2026]

1. Introduction

At Raj Hariharan ("I", "me", or "my"), I am committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how I collect, use, store, and protect your personal data when you visit rajhariharan.com, contact me through the website, book a consultation, or subscribe to my newsletter. It also explains your rights under applicable UK data protection laws and how you can contact me if you have any questions about the way your information is handled.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

2. Who I Am

Raj Hariharan is an independent marketing consultant based in the United Kingdom. This website, rajhariharan.com, provides information about my consultancy services and enables prospective clients to contact me, book discovery calls, and subscribe to receive marketing insights and business updates. If you have any questions regarding this Privacy Policy or your personal information, you can contact me at hello@rajhariharan.com.

3. Information I Collect and How I Use It

When you contact me through this website, I may collect personal information including your name, email address, company name, telephone number (where provided), and any information you choose to include in your message. I use this information to respond to your enquiry, communicate with you about my consultancy services, arrange consultations, provide proposals, and deliver the information or support you have requested. If you choose to book a discovery call through Calendly, I may collect your name, email address, company name, telephone number, preferred meeting date and time, the service you wish to discuss, and any additional information you provide during the booking process. This information is used solely to schedule and manage your appointment and communicate with you regarding your enquiry.

If you subscribe to my newsletter, I will collect your email address and any additional information you choose to provide. This information is used to send marketing insights, business updates, articles, and other relevant content. You will only receive these communications if you have actively opted in, and you may unsubscribe at any time. I also collect certain technical information automatically through cookies and analytics tools, such as your IP address, browser type, device information, pages visited, and website usage data. This information helps me understand how visitors use the website, improve its performance, and enhance the overall user experience. I do not use your personal information for automated decision-making, profiling, or any form of automated processing that produces legal or similarly significant effects.

4. Legal Basis for Processing

I process your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Depending on how you interact with this website, I rely on one or more of the following legal bases:

Consent – where you have given permission to receive marketing communications or agreed to the use of certain cookies.
Legitimate Interests – where processing is necessary to respond to enquiries, communicate with prospective clients, improve the website, or operate my consultancy, provided these interests do not override your rights and freedoms.
Legal Obligations – where processing is required to comply with applicable legal, regulatory, or accounting requirements.

5. Marketing Communications and Newsletter

If you subscribe to receive marketing communications, I may send you newsletters, articles, business insights, updates about my consultancy services, and other relevant information that I believe may be of interest to you. Marketing communications are sent only to individuals who have actively opted in to receive them. You can withdraw your consent and unsubscribe at any time by using the unsubscribe link included in every email or by contacting me directly at hello@rajhariharan.com. Submitting a contact form or booking a discovery call does not automatically subscribe you to my newsletter.

6. Booking a Discovery Call

If you choose to book a discovery call through Calendly, certain personal information will be collected to schedule and manage your appointment. This may include your name, email address, company name, telephone number, the service you wish to discuss, and your preferred meeting date and time. Calendly processes this information in accordance with its own Privacy Policy. I use this information solely to arrange consultations, communicate with you about your appointment, and discuss your enquiry.

7. Cookies and Analytics

This website uses cookies and similar technologies to improve functionality, understand how visitors interact with the website, and enhance the overall browsing experience. Cookies may collect information such as your IP address, browser type, device information, pages visited, time spent on the website, and referral source. Where required by law, non-essential cookies will only be placed on your device after you have provided your consent through the website's cookie banner. Further information about the cookies used on this website is available in the Cookie Policy.

8. Sharing Your Information with Third Parties

I respect your privacy and do not sell, rent, or trade your personal information to third parties. However, I may share your information with trusted service providers where necessary to operate my website or deliver my services. These may include providers responsible for website hosting, website analytics, email communications, newsletter distribution, and appointment scheduling. These third parties are only given access to the information necessary to perform their services and are expected to process your information securely and in accordance with applicable data protection laws.

9. How Long I Keep Your Information

I retain personal information only for as long as it is necessary for the purposes for which it was collected. General enquiries submitted through the website are typically retained for up to 24 months, unless there is an ongoing business relationship or a legal reason to retain them for longer. Client information may be retained for the period required to comply with legal, regulatory, accounting, or tax obligations. If you subscribe to my newsletter, I will retain your information until you unsubscribe or request that your details be removed. When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

10. How I Protect Your Information

I take appropriate technical and organisational measures to help protect your personal information against unauthorised access, alteration, disclosure, loss, or misuse. These measures include the use of secure website technologies, restricted access to personal information, and reputable third-party service providers that maintain appropriate security standards. While every reasonable effort is made to protect your information, no method of transmitting or storing data over the internet can be guaranteed to be completely secure. For this reason, I cannot guarantee absolute security.

11. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Request access to the personal information I hold about you.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal information where applicable.
Request restriction of the processing of your personal information.
Object to the processing of your personal information where processing is based on legitimate interests.
Request a copy of your personal information in a portable format where applicable.
Withdraw your consent at any time where processing is based on your consent.

If you wish to exercise any of these rights, please contact me using the details provided below. I will respond to your request in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business practices, website functionality, or the services I provide. Any updates will be published on this page, and the revised version will take effect from the date it is published. I encourage you to review this Privacy Policy periodically to remain informed about how your personal information is collected and used.

13. Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have any concerns about how your personal information is handled, please contact me using the details below.
Email: hello@rajhariharan.com; Website: rajhariharan.com.

14. Complaints

If you have any concerns about how your personal information has been handled, I encourage you to contact me first so that I can try to resolve your concerns. If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority responsible for upholding information rights and data protection laws.